• The Beepex Company shall carry out the delivery of parcels by a courier to any address in Azerbaijan.

• Free Insurance of all transported parcels.

• All parcels packaged (In packing such products, fragile icon should be noted from foam bubbles etc. protectors) in accordance with the rules of transportation are insured free of charge.

• Free Return Service

• Online Order Service

• Minimum Delivery Tariffs -Prices starting from 0.99 USD

• “Paying at the door” Service

• Fast delivery

• Location of the office at a convenient address in the city center.

• Prompt Customer Service

Register at Beepex.az

Get a foreign address in Turkey.

Send the order to the address

When shopping online, write down the address that's on our website in the address information where your package will be delivered and complete your order by paying.

Receive your package.

We deliver the product handed over to our warehouse to Azerbaijan within within a short period of time.

Delivery time of packages is calculated from the time that the product enters our foreign warehouse. Shipment from Turkey is Shipped 3 times in a week. Your package will be delivered to Azerbaijan within within a short period of time after receiving to our warehouse.

The declaration is to notify about the parcel ordered by the customer in “DECLARE” section in the personal account “Beepex.az” prior to the shipment enters the foreign warehouse.

Order information must be recorded before the parcel is delivered to the foreign warehouses. Declaration of cargo is possible only after the parcel is delivered to the courier by the seller and the tracking number is provided.

The declaration shall indicate the tracking number, store name, product category and the invoice document provided by the seller shall be attached.

Every parcel delivered to the airport of Azerbaijan is required to undergo customs inspection.

In order to avoid delays, the customer must log in to his/her personal account and declare the information about the order in advance.

Exceptions:

In rare cases, Sellers send a customer package without specifying a tracking number. In this case, the declaration must be completed only after the parcel enters the warehouse.

Accuracy and correctness of the data is a prerequisite for timely delivery of the package.

Address: Baku city. Nasimi district, Railway Station, Perron Gallery Shopping center, 2nd floor

Working hours:

Monday -Saturday: 09:00 a.m. - 8:00 p.m.

Sunday: 10:00 a.m. - 7:00 p.m.

Package shipping fee can be made at the customer's request online from Beepex.az, in cash at the office or via POS device.

If you are unable to access and hand over the parcel (s) in our Baku office on your account, then you can give 
a power of attorney to another person to hand over the parcel in your name. 
To do this, you can log in to your account on our website, enter the information in the ID card of the person you want to receive 
the package from the "Credentials" section of your personal account and give him a power of attorney. 
The person you give your power of attorney can approach with your customer code and your ID card and hand over the package. 
There is no number limit for issuing a power of attorney. You can add as many credentials as you want.

• Siyahıda göstərilən məhsulların daşınması qadağandır:
  - Çılçıraq və çərçivə (Qablaşdırılması düzgün olmadıqda);
  - Hər cür silah növləri, döyüş sursatı, hərbi təyinatlı hər cür əşyalar, partlayıcı maddələr, hərbi texnika;
  - Təhlükəli maddələr, eləcə də radioaktiv maddələr və onların hazırlanması texnologiyasına aid materiallar;
  - Narkotik və psixotrop maddələr, onlardan istifadə üçün ləvazimat, həmçinin, hazırlanması texnologiyasına aid materiallar;
  - Pornoqrafik əşyalar, əxlaq pozğunluğunu, zorakılığını, terrorizmi təbliğ və reklam edən materiallar;
  - Canlı heyvanlar, bitki və toxumlar;
  - Gizli kameralar, xüsusi məxfi rabitə vasitələri, onların şifrləri və istismarı haqqında ədəbiyyat;
  - Müdafiə, Milli Təhlükəsizlik və Daxili İşlər nazirliklərinin operativ istintaq fəaliyyəti üzrə informasiya sistemləri, sənədləri və arxivləri;
  - Akkumulyatorlar;
  - Tez xarab olan qida məhsulları;
  - Dini kitablar;
  - Amortizatorlar;
  - Mühərriklər;
  - Hover Board skuterlər;
  - Maşın yağları və maşın yağının olduğu bütün mallar;
  - Hava nəqliyyatı vasitəsilə daşınması qadağan olunan əşyalar;
  - Azərbaycan Respublikasının ərazisinə idxalı qadağan olunan əşyalar;
  - Türkiyədən litium batareyalar və litium batareyalara sahib texnikalar;
  *Odlu silah, silah hissələri və ya aksesuarları, optik nişan, optik binokl və döyüş üçün nəzərdə tutulan əşyaların ixracatına icazə yoxdur.

According to the legislation of the Republic of Azerbaijan (guided by paragraph 2.1.4 of Resolution No.305 accepted by the Cabinet of Ministers), individuals can import goods worth no more than the equivalent of 300 USD within 30 days.

If the physical value exceeds 300 USD, a customs duty is paid in accordance with the law.

The 300 USD limit includes the own cost of the item and the shipping fee for the stored package.

Parcels of citizens who have exceeded the limit shall be kept by the customs authority, which is the competent body.

When storing the parcel in BCT, the storage fee is 15 AZN for the first day and 2 AZN (1 euro) for each subsequent day.

Please be careful when ordering!

This is a complex service serving to buy any product from Turkey. In case of this type of order, we order by your behalf from the Turkish online store and conduct all the relevant arrangements and negotiations with the seller. In this case, our commission will be 5% of the total cost of product, and this amount does not include the cost of shipment to Azerbaijan.

• After the package is fully packaged in online shop, it will be given to domestic couriers for delivery to the customer. The courier service in turn will provide a tracking number for the package.
• Tracking number makes it possible to track the package from the courier’s warehouse to its destination.
• Tracking number is different for every package and it's not duplicated.
• You can track your package location until its delivery to the courier company’s warehouse on the domestic courier’s website.

We deliver parcels delivered to our Baku warehouse directly to your home through the "Online Courier" service. Easily get your parcels by ordering an online courier without coming to the office
You can order a courier online by visiting Beepex.az. To do this, sign in to your account on Beepex.az, go to the "Order a courier" section, click "New order", select the parcels you want to deliver in the window that opens, fill in the sections "City, destination, address, phone, delivery date" and click "Save" .⁣⁣
You will receive your parcels within 24 hours. Courier fee when ordering will be reflected in your account. You can pay for the parcel shipping and courier payment online.

Online shopping is a right for everyone. We deliver your parcels to you, wherever you are in Azerbaijan. It should be noted that the order for mail delivery is accepted when the parcel is in the Baku office. To order a parcel by mail, you must pay the shipping costs in advance (you can pay in the "Balance of Delivery" section). Parcels are sent by state mail, and we inform you that postal rates are set by the state mail itself. The fee for 1 kg is 3 manats. You must have at least 5 AZN on your balance. The shipping cost should be paid by the customer without any debt. We will deduct from your balance only the amount determined by the state mail for delivery. The excess amount remains on your balance. Delivery time 1-5 working days, depending on the region. After fulfilling the above conditions, you can enter your personal account on our website and order online mail from the "Azerpoct" section for the delivery of your package to the post office.

We insure all parcels arriving at our warehouse free of charge.

We bring to your attention the rules for free insurance of parcels with sensitive products.

We insure free of charge all sensitive products packed according to international shipping regulations, surrounded by the necessary protective devices (with airbags, foam, no physical damage) and with special markings on the box about the rules of transport of products (for example, "fragile").

The work schedule of Turkish warehouse is as follows:

Monday – Friday: 9:00 – 18:00

Saturday:             9:00 – 13:00

Sunday:       Non-working day